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GCC city profile · Karnataka

GCCs in Bengaluru.

1,384 verified Global Capability Centres run a unit in Bengaluru: 54.6% of the 2,533 GCCs GCCPROs tracks across India. Bengaluru is the centre of gravity of the whole industry, and not narrowly: it leads on scale, on deep-tech and on decision rights at the same time.

1,384
GCCs in Bengaluru
54.6%
of India’s total
243
in
87
with 5,000+ staff
The number

How many GCCs are in Bengaluru?

Bengaluru holds 1,384 of India’s 2,533 GCCs: 54.6% of the country, and more than Pune and Hyderabad combined.

It is where the silicon is. 116 of India’s 161 semiconductor and hardware GCCs sit here, 72% of the national total. Cybersecurity is almost as concentrated, at 71.7%.

It is also where the mandates are biggest. 225 of India’s 324 Gen 4 centres (those holding global P&L or decision rights) are in Bengaluru, and so are 87 of the 108 centres employing more than 5,000 people.

How we count. A GCC with offices in more than one city is counted in each of those cities, so the city figures add up to more than the national total. Every city, region and country total counts each GCC only once. A centre operating in Bengaluru and one other city appears in both, which is why India’s city figures add up to more than 2,533. 880 of the 2,533 GCCs in India have offices in more than one city.

Industry

Which industries run GCCs in Bengaluru?

Every centre is classified into exactly one industry, so these add up to 1,384.

  1. Technology: SaaS & Software24317.6%
  2. BFSI: Banking, FinTech & Capital Markets15411.1%
  3. Technology: Semiconductors & Hardware1168.4%
  4. Technology: Data, Analytics & AI886.4%
  5. Retail, Consumer & FMCG825.9%
  6. Industrial, Engineering & Manufacturing745.3%
  7. Technology: Cybersecurity715.1%
  8. Automotive & Auto Components695%
  9. Healthcare & MedTech654.7%
  10. Professional Services & Consulting624.5%
  11. Pharma & Life Sciences554%
  12. Technology: Cloud, Infrastructure & DevTools543.9%
  13. BFSI: Insurance392.8%
  14. Telecom & Networks392.8%
  15. Aerospace, Defense & Aviation372.7%
  16. Energy, Power & Oil & Gas342.5%
  17. Media, Advertising & Gaming332.4%
  18. Logistics & Supply Chain211.5%
  19. Chemicals, Materials & Mining151.1%
  20. Construction & Real Estate130.9%
  21. Education & EdTech100.7%
  22. Travel, Hospitality & Leisure100.7%
Function

What work do they actually do?

Most centres run several functions, so a GCC appears under each one it operates. These deliberately add up to more than 1,384.

  1. Technology1,09379%
  2. Engineering & R&D1,07677.7%
  3. Data, Analytics & AI63646%
  4. Product Management34725.1%
  5. Operations & Business Excellence29621.4%
  6. Finance & Accounting28520.6%
  7. Customer Operations22316.1%
  8. Cybersecurity17512.6%
  9. Risk & Compliance13810%
  10. HR Shared Services1238.9%
  11. Manufacturing Technology1178.5%
  12. Supply Chain966.9%
  13. Clinical & Medical503.6%
  14. Sales & Marketing Operations402.9%
  15. Procurement362.6%
  16. Legal221.6%
Maturity

How mature are Bengaluru’s centres?

GCCPROs maturity model. Gen 1 runs support and back-office work; Gen 2 owns delivery for a function; Gen 3 owns products, engineering or a global process end to end; Gen 4 holds global P&L or decision rights.

  1. Gen 124517.7%
  2. Gen 237827.3%
  3. Gen 337427%
  4. Gen 422516.3%
  5. Not disclosed16211.7%
Scale and vintage

How big are they, and when did they arrive?

Headcount

  1. 1-10024817.9%
  2. 101-50049535.8%
  3. 501-100019814.3%
  4. 1001-500029021%
  5. 5000+876.3%
  6. Not disclosed664.8%

Year established

  1. Before 20001339.6%
  2. 2000-200930622.1%
  3. 2010-201417612.7%
  4. 2015-201930922.3%
  5. 2020-202222015.9%
  6. 2023-202621415.5%
  7. Not disclosed261.9%
Questions

GCCs in Bengaluru, answered.

How many GCCs are there in Bengaluru?

GCCPROs has 1,384 verified Global Capability Centres with an office in Bengaluru, out of 2,533 across India. Centres that also have offices in other cities are counted in Bengaluru and in those cities, because each is a real operating site.

What kind of companies run GCCs in Bengaluru?

The largest group is SaaS and software (243 centres), followed by banking, fintech and capital markets (154) and semiconductors and hardware (116). All 22 industry groups in the database are represented.

Is Bengaluru still growing as a GCC location?

Yes, though it is no longer the fastest. 214 of Bengaluru’s centres were established from 2023 onward, which is 15.5% of its base. Hyderabad’s equivalent share is 22.2%, so newer centres are landing there at a faster relative rate.