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GCC city profile · Maharashtra

GCCs in Mumbai.

By the GCCPROs research team · Updated

367 verified Global Capability Centres run a unit in Mumbai: 14.5% of the 2,533 GCCs GCCPROs tracks across India. Mumbai’s GCC base looks like Mumbai: it is a financial-services city, and the capability centres follow the money.

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367
GCCs in Mumbai
14.5%
of India’s total
98
in
42
with 5,000+ staff
The number

How many GCCs are in Mumbai?

Mumbai has 367 GCCs, 14.5% of India’s total. Navi Mumbai adds a further 41 and Thane 11.

It is India’s financial GCC capital. Banking, fintech and capital markets (98) plus insurance (21) make up 32.4% of the city’s centres, against 15.9% nationally.

That shows up in the work. 25.3% of Mumbai’s GCCs run risk and compliance and 41.4% run finance and accounting, both the highest shares in the country, against 9.9% and 22.1% nationally.

How we count. A GCC with offices in more than one city is counted in each of those cities, so the city figures add up to more than the national total. Every city, region and country total counts each GCC only once. A centre operating in Mumbai and one other city appears in both, which is why India’s city figures add up to more than 2,533. 880 of the 2,533 GCCs in India have offices in more than one city.

Industry

Which industries run GCCs in Mumbai?

Every centre is classified into exactly one industry, so these add up to 367.

  1. BFSI: Banking, FinTech & Capital Markets9826.7%
  2. Professional Services & Consulting3710.1%
  3. Technology: SaaS & Software3710.1%
  4. BFSI: Insurance215.7%
  5. Energy, Power & Oil & Gas195.2%
  6. Technology: Data, Analytics & AI195.2%
  7. Logistics & Supply Chain174.6%
  8. Media, Advertising & Gaming154.1%
  9. Pharma & Life Sciences154.1%
  10. Industrial, Engineering & Manufacturing133.5%
  11. Technology: Cloud, Infrastructure & DevTools133.5%
  12. Retail, Consumer & FMCG113%
  13. Technology: Semiconductors & Hardware113%
  14. Chemicals, Materials & Mining92.5%
  15. Construction & Real Estate82.2%
  16. Healthcare & MedTech82.2%
  17. Technology: Cybersecurity61.6%
  18. Telecom & Networks41.1%
  19. Travel, Hospitality & Leisure30.8%
  20. Aerospace, Defense & Aviation20.5%
  21. Education & EdTech10.3%
Function

What work do they actually do?

Most centres run several functions, so a GCC appears under each one it operates. These deliberately add up to more than 367.

  1. Technology27875.7%
  2. Engineering & R&D19854%
  3. Data, Analytics & AI18450.1%
  4. Operations & Business Excellence15943.3%
  5. Finance & Accounting15241.4%
  6. Risk & Compliance9325.3%
  7. Customer Operations6317.2%
  8. Product Management5515%
  9. HR Shared Services5314.4%
  10. Cybersecurity308.2%
  11. Supply Chain287.6%
  12. Manufacturing Technology154.1%
  13. Procurement133.5%
  14. Clinical & Medical113%
  15. Sales & Marketing Operations113%
  16. Legal102.7%
Maturity

How mature are Mumbai’s centres?

GCCPROs maturity model. Gen 1 runs support and back-office work; Gen 2 owns delivery for a function; Gen 3 owns products, engineering or a global process end to end; Gen 4 holds global P&L or decision rights.

  1. Gen 14612.5%
  2. Gen 29124.8%
  3. Gen 312433.8%
  4. Gen 47219.6%
  5. Not disclosed349.3%
Scale and vintage

How big are they, and when did they arrive?

Headcount

  1. 1-1004813.1%
  2. 101-50012133%
  3. 501-10004612.5%
  4. 1001-50009425.6%
  5. 5000+4211.4%
  6. Not disclosed164.4%

Year established

  1. Before 20006116.6%
  2. 2000-200911531.3%
  3. 2010-20145013.6%
  4. 2015-20197119.3%
  5. 2020-2022287.6%
  6. 2023-2026339%
  7. Not disclosed92.5%
Questions

GCCs in Mumbai, answered.

How many GCCs are there in Mumbai?

GCCPROs has 367 verified Global Capability Centres with an office in Mumbai proper. Navi Mumbai (41) and Thane (11) are counted separately because they are distinct operating locations.

Is Mumbai only a BFSI location for GCCs?

It is heavily BFSI, 32.4% of its centres, but professional services (37) and SaaS and software (37) are both substantial.

Why does Mumbai have fewer GCCs than Pune?

The database records where units are, not why. What it shows is that Pune has 559 centres to Mumbai’s 367, and that the gap is almost entirely engineering: Pune has 424 centres running engineering or R&D against Mumbai’s 198.

Other cities

Compare with the rest of India.

GCCs in Bengaluru

1,384 verified centres, 54.6% of India.

See the breakdown

GCCs in Pune

559 verified centres, 22.1% of India.

See the breakdown

GCCs in Hyderabad

523 verified centres, 20.6% of India.

See the breakdown

GCCs in Delhi NCR

482 verified centres, 19% of India.

See the breakdown

GCCs in Chennai

370 verified centres, 14.6% of India.

See the breakdown
The underlying records

Every one of these 367 centres, in full.

Names, parent company, site leadership, headcount, functions and 46 fields per centre, all searchable, filterable and exportable.

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