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GCCs in Gurugram.

320 verified Global Capability Centres run a unit in Gurugram: 12.5% of the 2,551 GCCs GCCPROs tracks across India. Gurugram is the corporate half of Delhi NCR, and the half where the global banks and the consultancies put their centres.

320
GCCs in Gurugram
12.5%
of India’s total
50
in BFSI: Banking, FinTech & Capital Markets
40
with 5,000+ staff
The number

How many GCCs are in Gurugram?

Gurugram has 320 GCCs, 12.5% of India’s 2,551. It is the largest single city inside Delhi NCR, which this site also counts as one region of 482 centres.

The money is the story. Banking, fintech and capital markets run 50 of them, ahead of professional services (36) and enterprise software (31).

These are not small outposts. 40 employ more than 5,000 people, and 118 are Gen 3, owning a product, an engineering stack or a global process end to end.

How we count. A company that runs centres in more than one city counts once in the national and global totals, and appears in the count for each of those cities. So the city figures add up to more than the national total, and no company is counted twice within one city. A centre operating in Gurugram and one other city appears in both, which is why India’s city figures add up to more than 2,551. 881 of the 2,551 GCCs in India have offices in more than one city.

The companies

The 30 largest GCCs in Gurugram.

Ranked by headcount, from the 320 verified centres with a unit in Gurugram. Every row is one GCCPROs holds at high confidence, with the parent group it reports to.

The 30 largest Global Capability Centres in Gurugram by headcount
CentreParent groupIndustryPeople
HSBC Global Service Centre (GSC)HSBC Holdings plcBFSI: Banking, FinTech & Capital Markets5000+
Citigroup India (Solutions Centre)Citigroup Inc.BFSI: Banking, FinTech & Capital Markets5000+
Barclays Global Service Centre IndiaBarclays PLCBFSI: Banking, FinTech & Capital Markets5000+
Optum IndiaUnitedHealth Group IncorporatedHealthcare & MedTech5000+
Oracle India Development CentreOracle CorporationTechnology: SaaS & Software5000+
Bank of America India (BA Continuum)Bank of America CorporationBFSI: Banking, FinTech & Capital Markets5000+
IBM India (GCC operations)IBM CorporationTechnology: SaaS & Software5000+
IQVIA IndiaIQVIA HoldingsPharma & Life Sciences5000+
NatWest Group IndiaNatWest Group plcBFSI: Banking, FinTech & Capital Markets5000+
Salesforce India (Salesforce.com India Private Limited)Salesforce Inc.Technology: SaaS & Software5000+
KPMG Global Services Private LimitedKPMG International LimitedProfessional Services & Consulting5000+
R1 RCM Global Private LimitedR1 RCM Inc.Healthcare & MedTech5000+
S&P Global IndiaS&P Global IncTechnology: Data, Analytics & AI5000+
Carelon Global Solutions India (Elevance Health)Elevance Health Inc.BFSI: Insurance5000+
SAP Labs IndiaSAP SETechnology: SaaS & Software5000+
ADP PRIVATE LIMITEDAutomatic Data Processing, Inc.Professional Services & Consulting5000+
WPP plcWPP plcMedia, Advertising & Gaming5000+
GoogleAlphabet Inc.Technology: Cloud, Infrastructure & DevTools5000+
NVIDIANVIDIA CorporationTechnology: Semiconductors & Hardware5000+
Honeywell Technology SolutionsHoneywell International IncIndustrial, Engineering & Manufacturing5000+
Schneider Electric India GCCSchneider Electric SEEnergy, Power & Oil & Gas5000+
Walmart Global Tech IndiaWalmart IncRetail, Consumer & FMCG5000+
FIS Technology Services India Private LimitedFidelity National Information Services Inc (FIS)BFSI: Banking, FinTech & Capital Markets5000+
Fiserv IndiaFiserv, Inc.BFSI: Banking, FinTech & Capital Markets5000+
Omnicom Global Solutions India (Annalect)Omnicom GroupTechnology: Data, Analytics & AI5000+
Continental AG (Technical Center India)Continental AGAutomotive & Auto Components5000+
Cisco India Engineering (incl. Cisco Systems India)Cisco SystemsTelecom & Networks1001-5000
Collins AerospaceRTX CorporationAerospace, Defense & Aviation1001-5000
GuidehouseGuidehouse LLP (Veritas Capital)Professional Services & Consulting1001-5000
NAB India (Global Innovation Centre)National Australia Bank LimitedBFSI: Banking, FinTech & Capital Markets1001-5000

That is the top 30. The remaining 290 centres in Gurugram, with site leadership, domains, year established and 46 fields each, are in the GCC database.

Industry

Which industries run GCCs in Gurugram?

Every centre is classified into exactly one industry, so these add up to 320.

  1. BFSI: Banking, FinTech & Capital Markets5015.6%
  2. Professional Services & Consulting3611.3%
  3. Technology: SaaS & Software319.7%
  4. Retail, Consumer & FMCG216.6%
  5. Technology: Data, Analytics & AI206.3%
  6. Automotive & Auto Components185.6%
  7. BFSI: Insurance165%
  8. Industrial, Engineering & Manufacturing165%
  9. Healthcare & MedTech154.7%
  10. Telecom & Networks144.4%
  11. Technology: Cloud, Infrastructure & DevTools123.8%
  12. Construction & Real Estate113.4%
  13. Travel, Hospitality & Leisure113.4%
  14. Energy, Power & Oil & Gas103.1%
  15. Technology: Semiconductors & Hardware92.8%
  16. Chemicals, Materials & Mining61.9%
  17. Pharma & Life Sciences61.9%
  18. Aerospace, Defense & Aviation51.6%
  19. Media, Advertising & Gaming51.6%
  20. Education & EdTech41.3%
  21. Logistics & Supply Chain30.9%
  22. Technology: Cybersecurity10.3%
Function

What work do they actually do?

Most centres run several functions, so a GCC appears under each one it operates. These deliberately add up to more than 320.

  1. Technology27585.9%
  2. Engineering & R&D20463.8%
  3. Data, Analytics & AI17053.1%
  4. Operations & Business Excellence12238.1%
  5. Finance & Accounting9830.6%
  6. Customer Operations6420%
  7. Product Management6319.7%
  8. Risk & Compliance5216.3%
  9. HR Shared Services4815%
  10. Cybersecurity247.5%
  11. Manufacturing Technology216.6%
  12. Supply Chain206.3%
  13. Procurement154.7%
  14. Legal113.4%
  15. Sales & Marketing Operations113.4%
  16. Clinical & Medical72.2%
Maturity

How mature are Gurugram’s centres?

GCCPROs maturity model. Gen 1 runs support and back-office work; Gen 2 owns delivery for a function; Gen 3 owns products, engineering or a global process end to end; Gen 4 holds global P&L or decision rights.

  1. Gen 311836.9%
  2. Gen 27423.1%
  3. Gen 46319.7%
  4. Gen 13711.6%
  5. Not disclosed288.8%
Scale and vintage

How big are they, and when did they arrive?

Headcount

  1. 1001-500010833.8%
  2. 101-5008727.2%
  3. 501-10004112.8%
  4. 5000+4012.5%
  5. 1-1003711.6%
  6. Not disclosed72.2%

Year established

  1. 2000-20099630%
  2. Before 20005216.3%
  3. 2010-20145115.9%
  4. 2015-20195015.6%
  5. 2020-20223912.2%
  6. 2023-2026299.1%
  7. Not disclosed30.9%
Questions

GCCs in Gurugram, answered.

How many GCCs are there in Gurugram?

GCCPROs has 320 verified Global Capability Centres with a unit in Gurugram, which is 12.5% of the 2,551 it tracks across India.

Is Gurugram the same as Delhi NCR?

No. Gurugram is one city inside the National Capital Region. This site counts Delhi NCR as a region of 482 centres across Gurugram, Noida, New Delhi and the smaller NCR towns, and a centre with units in two of them is counted once in the region. See the Delhi NCR page for the combined picture.

What work do Gurugram GCCs do?

Technology is the most common function, run by 275 centres, followed by engineering and R&D (204) and data, analytics and AI (170). Most centres run several, so these add up to more than the total.