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GCC city profile · Delhi, Haryana and Uttar Pradesh

GCCs in Delhi NCR.

482 verified Global Capability Centres run a unit in Delhi NCR: 19% of the 2,533 GCCs GCCPROs tracks across India. The National Capital Region is one market spread across several cities, and counting it properly changes the number.

482
GCCs in Delhi NCR
19%
of India’s total
62
in
48
with 5,000+ staff
The number

How many GCCs are in Delhi NCR?

Across Gurugram, Noida, New Delhi, Greater Noida, Manesar and Faridabad, 482 GCCs operate in the NCR, 19% of India’s total. The individual city figures add up to 540, because many GCCs have offices in more than one NCR city; the regional total counts each of them once.

Gurugram carries most of it, with 320 centres, ahead of Noida (135) and New Delhi (63).

Its edge is advisory and services. The NCR holds 47 of India’s 118 professional-services GCCs, 39.8%, and they make up 9.8% of its base, against 4.5% in Bengaluru.

How we count. A GCC with offices in more than one city is counted in each of those cities, so the city figures add up to more than the national total. Every city, region and country total counts each GCC only once. A centre operating in Delhi NCR and one other city appears in both, which is why India’s city figures add up to more than 2,533. 880 of the 2,533 GCCs in India have offices in more than one city.

Industry

Which industries run GCCs in Delhi NCR?

Every centre is classified into exactly one industry, so these add up to 482.

  1. BFSI: Banking, FinTech & Capital Markets6212.9%
  2. Technology: SaaS & Software5711.8%
  3. Professional Services & Consulting479.8%
  4. Technology: Data, Analytics & AI326.6%
  5. Technology: Semiconductors & Hardware316.4%
  6. Industrial, Engineering & Manufacturing275.6%
  7. Retail, Consumer & FMCG234.8%
  8. Automotive & Auto Components224.6%
  9. BFSI: Insurance204.1%
  10. Healthcare & MedTech204.1%
  11. Telecom & Networks193.9%
  12. Technology: Cloud, Infrastructure & DevTools173.5%
  13. Construction & Real Estate153.1%
  14. Energy, Power & Oil & Gas153.1%
  15. Aerospace, Defense & Aviation132.7%
  16. Media, Advertising & Gaming132.7%
  17. Travel, Hospitality & Leisure122.5%
  18. Education & EdTech102.1%
  19. Chemicals, Materials & Mining91.9%
  20. Pharma & Life Sciences81.7%
  21. Logistics & Supply Chain51%
  22. Technology: Cybersecurity51%
Function

What work do they actually do?

Most centres run several functions, so a GCC appears under each one it operates. These deliberately add up to more than 482.

  1. Technology38880.5%
  2. Engineering & R&D32166.6%
  3. Data, Analytics & AI22446.5%
  4. Operations & Business Excellence16434%
  5. Finance & Accounting12626.1%
  6. Product Management10922.6%
  7. Customer Operations9419.5%
  8. Risk & Compliance6313.1%
  9. HR Shared Services5711.8%
  10. Cybersecurity418.5%
  11. Manufacturing Technology336.8%
  12. Supply Chain275.6%
  13. Procurement193.9%
  14. Sales & Marketing Operations163.3%
  15. Legal132.7%
  16. Clinical & Medical112.3%
Maturity

How mature are Delhi NCR’s centres?

GCCPROs maturity model. Gen 1 runs support and back-office work; Gen 2 owns delivery for a function; Gen 3 owns products, engineering or a global process end to end; Gen 4 holds global P&L or decision rights.

  1. Gen 15812%
  2. Gen 212125.1%
  3. Gen 315832.8%
  4. Gen 49419.5%
  5. Not disclosed5110.6%
Scale and vintage

How big are they, and when did they arrive?

Headcount

  1. 1-1006212.9%
  2. 101-50014630.3%
  3. 501-10006613.7%
  4. 1001-500014029%
  5. 5000+4810%
  6. Not disclosed204.1%

Year established

  1. Before 20007515.6%
  2. 2000-200915432%
  3. 2010-20147515.6%
  4. 2015-20197816.2%
  5. 2020-20225110.6%
  6. 2023-2026428.7%
  7. Not disclosed71.5%
Questions

GCCs in Delhi NCR, answered.

How many GCCs are there in Delhi NCR?

482 Global Capability Centres operate across the National Capital Region. Many have offices in two or more NCR cities, so adding up the figures for Gurugram, Noida, New Delhi, Greater Noida, Manesar and Faridabad would count them twice and give 540.

Which NCR city has the most GCCs?

Gurugram, with 320 centres, followed by Noida with 135 and New Delhi with 63.

What kind of work do NCR GCCs do?

Technology is the most common function (388 centres), but the NCR over-indexes on professional services and consulting (47 centres) and under-indexes sharply on cybersecurity, with only 5 centres against Bengaluru’s 71.